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How a Legally Compliant Debt Collection Call Centre Operates in South Africa
A legally compliant debt collection call centre does far more than make phone calls. In South Africa, every interaction with a debtor must comply with POPIA, the National Credit Act, the Debt Collectors Act and ethical collection standards. This article explains how compliant call centres operate, what consumers’ rights are, and what businesses should expect from a professional collections partner.

Marelise Powell
3 days ago3 min read


The Legal Risks of Allowing Your Customers to Fall Behind on Payments
Late payment is more than a cash-flow problem. This article explains the legal risks South African businesses face when customers fall behind on payments, including prescription, loss of evidence, insolvency risks, and reduced recovery options.

Marelise Powell
Jan 143 min read


Prescription of Debt in South Africa: When Is a Debt Written Off?
A clear guide explaining what happens when a debt is handed over to attorneys in South Africa—covering demands, call centre engagement, litigation, judgment, and enforcement.

Marelise Powell
Dec 15, 20253 min read


What Happens When a Debt Is Handed Over to Attorneys?
A clear guide explaining what happens when a debt is handed over to attorneys in South Africa—covering demands, call centre engagement, litigation, judgment, and enforcement.

Marelise Powell
Dec 4, 20253 min read


Understanding the Debt Collection Process in South Africa: A Step-by-Step Guide
A clear, step-by-step guide explaining how the debt collection process works in South Africa — from internal demands, handing over to attorneys, call centre engagement, litigation, to enforcement of judgment. Ideal for individuals and businesses wanting to understand their rights and options.

Marelise Powell
Nov 25, 20252 min read


Brief Encounters: Types of Marriages in South Africa
South Africa recognises different types of marriages, each governed by specific legislation. Below is an overview of civil, customary, and civil union marriages, along with legal developments affecting Muslim marriages. 1. Civil Marriage A civil marriage is regulated in terms of the Marriages Act 25 of 1961 . Requirements for a valid civil marriage: The marriage must be between a man and a woman. The marriage must be solemnised by a person legally appointed or authorised to a

Marne van der Merwe
May 26, 20253 min read


Litigation Spotlight: The Alleged Cannibalism Crisis at Buffelsfontein Mine
The harrowing plight of illegal miners at the Buffelsfontein Gold Mine in Stilfontein, North West, has captivated the nation and raised...

Marelise Powell
Jan 10, 20253 min read


Recent Changes in South African Law Regarding Service at Domicilium: A Guide for Practitioners
As legal professionals, we're all well aware of the critical role that domicilium citandi et executandi plays in ensuring that service...

Marelise Powell
Nov 21, 20243 min read


How the National Credit Act Impacts Debt Collection
The National Credit Act 34 of 2005 (NCA) plays a critical role in regulating debt collection in South Africa. It aims to promote fair, transparent, and responsible credit practices while protecting consumers from unscrupulous lending and collection methods. For businesses extending credit, understanding and complying with the NCA is crucial to avoid legal pitfalls and maintain ethical practices. Who Does the National Credit Act Apply To? The NCA primarily governs transactions

Marelise Powell
Sep 2, 20243 min read


The Importance of Having a Will: A Guide for South Africans and the Role of an Attorney in the Process
In South Africa, many individuals underestimate the importance of drafting a will, leaving their loved ones vulnerable to legal challenges and uncertainties. A will, or “testament,” is not just a document—it is your voice, your final say in how your estate will be distributed and who will care for your dependents. Without it, your estate may not be administered according to your wishes, leading to potential financial and emotional strain for your family. Here, we explore why

Marelise Powell
Sep 2, 20244 min read


Understanding Mora Interest in South Africa
Mora interest is charged when payments are late, and no interest rate was agreed upon. It’s based on the common law right to claim damages for late payments. The Prescribed Rate of Interest Act, 55 of 1975 , determines the rate, which is the Repo Rate plus 3.5%. Key Cases The Supreme Court of Appeal in Land Agricultural Development Bank of South Africa v Ryton Estates (Pty) Ltd and Others stated that interest is the "life-blood of finance." If not agreed otherwise, the mora

Marelise Powell
Jul 5, 20242 min read


George Moerasrivier Boerdery (Pty) Ltd v Director of Animal Health
The case of George Moerasrivier Boerdery (Pty) Ltd v Director of Animal Health, Department of Agriculture, Land Reform and Rural Development and Another (715/2023) [2024] ZAWCHC 175 (21 June 2024) represents a pivotal moment in South African jurisprudence regarding government compensation for livestock culled in response to disease outbreaks. This case, decided by the Western Cape High Court in Cape Town, delves into the statutory interpretation of compensation provisions un

Marelise Powell
Jun 25, 20246 min read


The Complexity of Debt Review and Prescription in South Africa
The scenario presented involves Bank A seeking to recover an outstanding balance of R150,000 on a personal loan taken out by Mr. X....

Marelise Powell
Jun 21, 20243 min read


The Art of Professional Appearance: Balancing Warmth and Elegance in Winter
As the winter chill settles over Potchefstroom, the importance of maintaining a professional appearance while staying warm becomes a...

Marelise Powell
Jun 13, 20243 min read


Understanding Coalition Governments in South Africa
South Africa, with its diverse political landscape and multiparty system, often sees the formation of coalition governments. These...
marelisesteyn78
May 31, 20243 min read


Celebrating Unity: The Rich History of Worker's Day in South Africa
As we approach Worker's Day in South Africa, it's a time not only to reflect on the struggles and triumphs of the past but also to celebrate the diverse tapestry of our nation. At VSF Attorneys, where diversity is not just a buzzword but a lived reality, we find it fitting to delve into the historical significance of this day and its resonance with our firm's ethos. Origins of Worker's Day: Worker's Day, celebrated annually on May 1st, has deep roots in the labour movements o

Marelise Powell
Apr 24, 20242 min read


Understanding Prescription of Levy Debts in Bodies Corporate: A Legal Perspective
As a reputable law firm specializing, among others, in debt collection, we are constantly monitoring legal developments that impact our...

Marelise Powell
Apr 5, 20242 min read


Embracing Open Spaces: The Pros and Cons of an Open Plan Office Setup
In the realm of law firms, the layout and design of the office space can significantly impact workflow, collaboration, and overall productivity. At our firm, we've adopted a unique approach to our office setup, eschewing cubicles for open spaces. Pros: Promotes Collaboration: An open layout fosters a culture of collaboration and communication. With long tables seating multiple individuals on each side, attorneys and staff members have easy access to one another, facilitating

Marelise Powell
Apr 4, 20242 min read


Powering Forward: VSF Attorneys Leads the Charge Towards Sustainable Energy and Business Continuity
At VSF Attorneys, we believe in more than just practicing law; we're committed to embodying sustainable practices that not only benefit...

Marelise Powell
Mar 27, 20242 min read


Human Rights Day in South Africa: Freedom in diversity
“March 21 is the day on which we remember and sing praises to those who perished in the name of democracy and human dignity.” Nelson Mandela Most public holidays in South Africa have great historical significance as they serve as reminders of the painful history South Africans have as a nation. Human Rights Day is one of those public holidays when South Africans remember those who lost their lives fighting for freedom. This day is more than a public holiday; it is a reminder
marelisesteyn78
Mar 21, 20242 min read
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